The flight attendant, who is also called the hostess, takes care of everything related to the safety and comfort of passengers on board the aircraft but also during check-in. In fact, this figure can be involved in the ground or in the air so she will be respectively called hostess or ground attendant or hostess or flight attendant. The figure of the stewardess is not to be confused with the same figure who instead deals with fairs and events: to avoid confusion, the flight attendant’s name is the most appropriate and correct.
To become a flight attendant it is necessary to possess certain requirements that are defined by the individual airlines and to be in possession of a high school diploma; the selections are defined and organized by the airlines who, once they have chosen the candidates they prefer, place them in a training course that will allow them to learn everything about the profession, both theory and practice. In recent years, many training courses have been created that allow you to learn the basics of the trade and that allows you to skip the classic company training process, without prejudice to the need to take part in training that is specific to each company.
Professional experience
The professional experience of a flight attendant is the fundamental element of her CV: the more experience you have, the easier it is to find a job . Obviously, if you have experience with major airlines and traveling on international routes it is even better, but any experience in the sector is still useful to demonstrate skills and professionalism.
Experience
February 2018 – Today Flight Attendant, Lufthansa, Milan Malpensa
- Preparation of the plane for travel
- Passenger welcome on board
- Illustration of emergency equipment
- Handling of paperwork for the safety of aircraft and aircraft
- In-flight services
- Customer service in flight
- Routes covered: World, even long range
December 2015 – December 2017 Flight Attendant, Ryanair, Bergamo Orio al Serio
- Preparation of the ‘plane for the trip
- Passenger welcome on board
- Illustration of emergency equipment
- Handling of paperwork for the safety of the plane and on the plane
- On-board services
- Customer in-flight service
- Routes covered: Europe, short haul
October 2013 – October 2015 Flight Attendant, easyJet, Bergamo Orio al Serio
- Preparing the plane for the trip
- Reception of passengers on board
- Emergency equipment illustration
- Handling of paperwork for aircraft safety and by plane
- On-board services
- Customer service in flight
- Routes covered: Europe, short haul
Education
A certain education can be an advantage to enter the sector: a high school graduate certainly starts with a minimum advantage over a graduate in Accounting, precisely because of the knowledge of languages. It is in this section that information about your education should be entered, including specific courses taken before or during work.
Studies
September 1998 – July 2013 Diploma Linguistico Filippo Carli Milan
Foreign languages
A flight attendant must know at least one language to be able to make a career: English, regardless of where you are based, is a fundamental requirement but the more languages you know the more opportunities you have to expand your working range.
Known languages
- Italian – Native speaker
- English – Bilingual
- German – Bilingual
- Spanish – Very Good
Capacity
Personal skills and abilities are part of the professionalism of a v. Assistant only and must be clearly specified, even if you might think you can do without them. Without being redundant, it is good to mention them to complete your CV correctly.
Capacity
- Predisposition to interpersonal relationships
- Ability to remain calm in stressful situations
- Strong collaborative spirit
- Flexibility and practical sense
How do you design a flight attendant CV?
Although many airlines provide candidates with forms to fill in with their data to standardize their staff selection process, if you need to submit a classic CV for a flight attendant position, you should follow some precise rules. Do not make grammar mistakes and never use extravagant fonts or too flashy colors: the flight attendant must have personal skills that highlight their rationality and the ability to adapt to all situations, and the CV must also reflect this element . Reread the document several times, and if necessary shorten it, to see if the document is fluid and guarantees to those who read it a full understanding of the candidate’s profile.
